We are AT&T customers. I’ve heard rumors that they don’t extend the warranty if you’re not on a valid AT&T account.

I received my refurbished iPhone broken. The inner box was not taped up by AT&T and the iPhone had dislodged - probably bouncing around for a week before I got it. No wonder it was broken. In order to fix the telephone, I have had to send it back to Apple for repairs (AT&T would not cover it). I found this out after 2 phone calls to AT&T and 3 calls to Apple. A subsequent 3rd call to AT&T revealed that I could have, in fact, sent the phone back to AT&T for replacement. Bullsh!t.

For me, this was not worth the $100 ’savings’. I suggest that if you value your time and sanity, you should carefully consider the implications of buying a used iPhone.

I then spent 45 minutes on the phone with ATT&T who “helped” me get to the option of adding a line to my phone, paying $10 more a month just to get the $199 deal.

Now–I’m in a loop on the ATT&T site to “see” the refurbished phones, but I can’t apply to actually GET THEM–I’m in a weird “log in” loop every time I try to purchase it, even though I’m already Logged IN to my account–very strange.

The customer support “in Oklahoma” tried to be helpful–but this is policy/contract from Apple to ATT&T is ridiculous–I’ve already lost the original iPhone, and now my replacement (granted all my fault)–but I’m JUST trying to replace the device as I’ve done before–they stated because I wasn’t upgrading, I had to purchase at FULL PRICE—so unfair and a threshold I’m seriously re-considering the purchase completely and thinking of moving to the new Blackberry Touch—after 7 years with ATT&T–it’s total BS.

NOT HAPPY!!!

Thanks any help woudl be great

TheSweetRossLg@AOl.Com

Bob: What is the warranty on the refurbs online from you?

Erin H.: The refurbished devices were returned to the manufacturer on a warranty exchange. Any problem would have been fixed and they will be in like new condition. Should you experience problems with the device within the first 90 days of ownership, it may be returned for service or replacement.

Bob: So they do not have a 1 year warranty from any place?

Erin H.: AT&T does not offer one year warranty’s for refurbished iPhones, the new iPhones come with a 1 year warranty as well as the AppleCare protection plan which extends that warranty.

just ordered my refurb 3G 8GB iphone from at&t today and am looking forward to getting a good phone with no flaws. those who keep talking smack about the refurb iphone should relax and stop spreading false info and making potential savers paranoid. first of all, apple doesnt compromise on quality nor does it allow any company to mess around with its reputation by letting them ship out faulty and defective equipment. secondly, the reason the refurbs have more recent software on them is not because at&t didn’t erase it or put it back to factory settings, it’s because refurb items get UPDATED to the most recent versions of software as stated on the apple refurb site. thirdly, all refurb items come with a minimum 90 day warranty in some cases exceeding that. fourth: most refurb items are return/exchange items because somebody didn’t like the color/functionality/storage/phone and stuff like this and returned it. not all refurb items were used and then returned after being abused. and last but not least its APPLE ffs!! it will work!

where exactly can I buy a refurbished iphone from? Would I need to buy a plan with it, or do they sell it without a plan, like the monthly plan i mean.

cheers

http://www.wireless.att.com/cell-phone-service/cell-phones/refurb-phones.jsp

They look brand new to me just like the $199 brand new iPhone 3GS I got for myself. I checked with the AT&T store and they confirmed to me that the refurb one carries a one year warranty just like the brand new ones. So either the rumors are false or they are problems of the past but not now.